Terms and conditions
About the Leeds SENDIASS website
We work hard to make sure the content on our website is accurate and up to date. However, be aware we cannot accept any responsibility or liability for any loss or claim arising directly or indirectly from any inaccuracy in any of the material on sendiass.leeds.gov.uk.
If you find inaccurate information on our site email sendiasswebsite@leeds.gov.uk.
Our information and content
The information provided on this website is intended to support understanding of SEND law, policy, local services and available support pathways.
While we make every effort to ensure content is accurate and current, information is provided for general guidance only and should not be considered legal advice.
Leeds SENDIASS cannot guarantee that all information will always reflect the most recent changes in legislation, policy or practice.
Where appropriate, we will signpost users to official government guidance and other relevant organisations.
In general any reproduction, transmission or storage of any text, graphics, images, film or sound files, code, design or logos on this website is forbidden without written permission from Leeds City Council. Our copyright and other intellectual property rights are protected by UK laws and by international treaties.
You may download content from this website to file or print without our permission, provided this is not re-used or re-published in any way. If you want to re-publish information from this website or use it for something other than your own personal use, use the web enquiry form to ask for permission.
Links to other websites
This website contains links to external websites and resources provided by other organisations.
These links are provided for information and convenience only. Leeds SENDIASS does not necessarily endorse the views, services or organisations linked to from this website.
We are not responsible for the content, accessibility, accuracy or availability of external websites and cannot guarantee that links will always work.
Accessibility
Leeds SENDIASS is committed to making this website accessible to as many people as possible. We continually work to improve accessibility and welcome feedback from users who experience barriers when accessing our information.
Virus and malware protection
We make every effort to check and test the material on our site for malicious software or 'malware'. However, Leeds SENDIASS cannot accept any responsibility or liability for any loss, disruption or damage to your computer system or information contained on it, which may occur as a result of using material from our site. It is always advisable to run an anti-virus program on any material downloaded from the internet.
Social media use
Leeds SENDIASS uses social media to share information, promote events and raise awareness of SEND-related issues.
We hope our channels are useful in providing you with important content when you need it.
Our core principle is to maintain a respectful and safe environment on social media, just as you would in a public space.
All users must comply with the social media platform’s terms of use as well as our own.
You are wholly responsible for any content you post including content you choose to share.
To protect the safety and wellbeing of our community, we reserve the right to hide, remove or report content that we believe breaches these principles.
We may also block users who repeatedly post inappropriate content.
Response times
Our social media channels are monitored during normal working hours. We cannot guarantee a response outside these hours and social media should not be used to report urgent safeguarding concerns.
If you believe a child or young person is at immediate risk of harm, contact emergency services or the appropriate safeguarding service without delay.
Protecting children, young people and vulnerable individuals
As a service that supports children, young people and families, we take safeguarding seriously.
Any content that places a child, young person or vulnerable individual at risk, or which contains inappropriate personal information, may be removed immediately and, where necessary, referred to the appropriate authorities.
Feedback, compliments and complaints
We welcome feedback about our website and our service.
If you would like to:
- Tell us about something we have done well
- Suggest improvements to our website or information
- Raise a concern or make a complaint
Please contact Leeds SENDIASS using the details provided on our get in touch page.
Privacy and data protection
Any personal information collected through this website will be processed in accordance with applicable data protection legislation and our Privacy Notice.
Please refer to our Privacy Notice for details of how we collect, use and protect personal information.